uPVC door playing up? Multipoint specialists, same day.
Lift-handle won't lift, key won't turn, door won't close? We carry every common multipoint mechanism — Yale, Mila, Avocet, GU, ERA — and fit on the spot.
UPVC door locks fail in predictable ways. Here’s what’s actually wrong with yours.
UPVC multipoint door systems are more complex than a single cylinder lock — they have a central gearbox, shoot bolts, hooks, rollers and a cylinder, all working together. When something goes wrong, the symptoms vary a lot: the handle drops and won’t lift, the door won’t lock from the outside, it locks but won’t open again, or the key turns but nothing engages. Each symptom points to a different fault.
The most common failure is the gearbox. These are plastic-and-metal mechanisms that see thousands of cycles over their lifespan, and eventually they wear out. The good news is that the gearbox is usually replaceable without touching the cylinder or the door frame — we carry Maco, Fuhr, Yale, ERA and Fullex gearboxes as van stock and can swap most in 45-90 minutes.
The second most common issue is a misaligned or dropped door. A UPVC door that’s sagged on its hinges won’t engage its keep correctly, which puts enormous strain on the mechanism and eventually kills the gearbox. If we see this, we’ll also adjust the hinges and door alignment — fixing just the gearbox on a misaligned door is a temporary fix at best.
Cylinders are the third common issue. Standard euro cylinders on UPVC doors are vulnerable to snapping — a known attack method. If yours is more than a few years old and isn’t TS007 rated, an upgrade makes sense at the same time as any other repair.
Why customers choose us
- ✓Gearbox stock on the van
Maco, Fuhr, Yale, ERA, Fullex — we carry the most common UPVC gearboxes. Most repairs are completed in a single visit.
- ✓Door alignment check included
If the door is dropping, we fix that too. A new gearbox on a misaligned door will fail again within months.
- ✓Full diagnosis before quoting
We identify the actual fault before recommending a fix. You won’t pay for parts you don’t need.
- ✓Cylinder upgrade option
If your current cylinder isn’t anti-snap rated, we can upgrade at the same visit for a small additional cost.
- ✓12-month warranty
On all parts and labour. Same fault within 12 months, we return free of charge.
Seven things, done properly.
One call, one fixed price, one engineer.
Call us
Real person picks up in under 8 seconds. We confirm your job, postcode, and quote on the phone — in writing on text if you’d like.
Engineer dispatched
Closest DBS-checked engineer in your area heads to you. Live ETA on text. Average arrival 20 minutes.
Job done
Quoted price is the price you pay. Card or cash. 12-month warranty on every part fitted.
Follow-up
Free door re-adjustment within 14 days if anything’s not right. Receipt and cert by email.
Real jobs. Real results.
Photos from our engineers — every job documented, every time.
The 3 questions everyone asks
How fast can you arrive?
Average 20 minutes in your area. 24/7, including bank holidays.
What’s the cost?
From £65 + parts. Fixed price confirmed before any work starts. No hidden charges.
Will you damage my door?
Non-destructive entry on 9 of 10 doors. We open without damage whenever possible — drilling is a last resort, with your consent first.
About upvc door lock.
What customers say.
4.9 stars from 2,847 verified reviews.
“My uPVC door was a nightmare — three others said they’d need to order parts. Engineer had the gearbox in the van.”
“Door handle was dropping and the mechanism was jammed. Fixed same day, good as new. Would recommend.”
“Anti-snap cylinder upgrade done in 25 minutes. Engineer explained exactly what he was fitting and why.”
Nationwide, with engineers in your postcode.
142 DBS-checked engineers across England, Wales, and Scotland. Most jobs covered within 30 minutes of your call.