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Insurance-approved

BS3621 locks, supplied and fitted to insurance spec.

Engineer 19 min away · Last call 8 min ago

Most UK home insurance policies require BS3621-marked locks on final exit doors. We supply, fit, and provide written certification for your insurer.

From
From £109
Up to
£350+
Warranty
12 months
BS3621 Locks job photo
BS3621:2007 + A1:2009 compliant
Written cert provided for insurer
Yale, Era, Chubb, Union approved ranges
Anti-pick, anti-drill, anti-bump
What this actually involves

BS3621 mortice locks — what they are and whether you actually need one.

BS3621 is the British Standard for security mortice deadlocks. A lock with this kite mark has been independently tested to resist specific attack methods: picking, drilling, sawing, and manipulation. It’s the lock type that most home insurance policies require on the main front door as a condition of cover.

A 5-lever mortice lock sits inside the door itself, embedded in the wood rather than bolted onto the surface. It’s inherently more robust than a rim lock or a cylinder-only setup. The 5-lever part refers to the number of levers inside the case — more levers mean a more complex key and harder to pick. BS3621 5-lever locks are the standard on UK timber front doors and have been for decades.

There’s a common confusion between a mortice lock and a cylinder lock. Many UPVC doors use cylinders without a mortice, which is fine — but if your front door is timber and older than 15 years, there’s a reasonable chance the existing mortice doesn’t meet BS3621, especially if the property hasn’t had a lock upgrade. We can check and confirm before recommending a replacement.

Fitting a BS3621 to an existing door takes 45-75 minutes for a straight swap. If the existing lock pocket is the wrong size for the replacement body, it takes longer. We’ll tell you up front if that’s the case.

Why customers choose us

  • We check your current lock first

    We’ll confirm whether your existing mortice meets BS3621 before recommending a replacement. Sometimes it already does.

  • Insurance documentation provided

    We can issue a receipt and installation note confirming your new lock meets BS3621 — useful for your insurer.

  • British Standard locks in stock

    Yale, Chubb, Union and ERA British Standard 5-lever mortice locks carried on the van for most standard door sizes.

  • Combined with anti-snap cylinder

    We can pair a BS3621 mortice with an anti-snap cylinder at the same visit for full door security.

  • 12-month warranty on all parts

    On everything we fit. If anything fails within 12 months, we return at no charge.

DBS Checked
Every engineer
No call-out fee
Ever
12-month warranty
Parts & labour
24 / 7
Answer in 8 sec
How it works

One call, one fixed price, one engineer.

01

Call us

Real person picks up in under 8 seconds. We confirm your job, postcode, and quote on the phone — in writing on text if you’d like.

02

Engineer dispatched

Closest DBS-checked engineer in your area heads to you. Live ETA on text. Average arrival 20 minutes.

03

Job done

Quoted price is the price you pay. Card or cash. 12-month warranty on every part fitted.

04

Follow-up

Free door re-adjustment within 14 days if anything’s not right. Receipt and cert by email.

Our Work

Real jobs. Real results.

Photos from our engineers — every job documented, every time.

Locksmith job
Lock fitting
Emergency lockout
Lock repair
Lock installation
Lock replacement
Quick Answers

The 3 questions everyone asks

How fast can you arrive?

Average 20 minutes in your area. 24/7, including bank holidays.

£

What’s the cost?

From £85 + parts. Fixed price confirmed before any work starts. No hidden charges.

🔒

Will you damage my door?

Non-destructive entry on 9 of 10 doors. We open without damage whenever possible — drilling is a last resort, with your consent first.

Common questions

About british standard locks.

A British Standard 5-lever mortice deadlock, kite-marked to BS3621. The lock body should be fitted in the door (morticed in, not surface-mounted) and deadlock — meaning it requires a key to open from both sides once locked. We carry these and can fit to your insurer's spec.

Look at the key — BS3621 keys are usually larger than standard. Look at the faceplate on the door edge — a BS3621 mortice will have the BS kite mark stamped on it. If the lock is old and unmarked, it probably doesn't meet the standard. We can check on site.

UPVC multipoint locks don't use a traditional mortice arrangement but can still meet insurer requirements if the cylinder is BS-rated. Most modern UPVC doors with a multipoint mechanism satisfy insurer requirements without a separate mortice. Your policy schedule will specify what it needs — check there first.

It's fitted to the existing door in almost all cases. We cut a pocket in the door (if one doesn't exist) and install the lock body. Only if the door is very thin or the timber is severely damaged would this not be possible.

A deadlock requires a key to lock and unlock from both sides — once locked, nothing moves it without the key. A deadlatch has a sprung bolt that can be released from the inside without a key. For insurance purposes, a deadlock is usually required on the main front door.
Reviews

What customers say.

4.9 stars from 2,847 verified reviews.

★★★★★

“Insurer required a BS3621 deadlock. Fitted and certified same day. Insurance claim approved without question.”

GS
George S.
Newcastle · BS3621
★★★★★

“Three-star TS007 cylinder fitted throughout the house. Engineer knew exactly which spec my insurer needed.”

FM
Fiona M.
Glasgow · TS007 upgrade
★★★★★

“Written certificate provided, engineer professional. Finally feel secure — excellent service.”

BC
Brian C.
Leeds · BS locks
Pricing

What it costs.

Service
From
Up to
Locked Out / Gain Entry
Emergency lockout — fast response
£39
£250+

Lock Repair
Fix sticking, jamming or faulty locks
£39
£249+

uPVC Door Lock Adjustment
Mechanism adjustment & alignment
£79
£229+

Lock Change (Supply & Fit)
New lock supply and installation
£88
£475+

Standard Deadbolt & Cylinders
Quality standard security locks
£29
£299+

British Standard Deadbolt & Cylinders
Insurance-approved high-security locks
£109
£350+

Gearbox / Full Multi-point
Complete uPVC mechanism replacement
£89
£375+

Car Lockout
Vehicle unlocking — depends on vehicle type
£99
£220+

Assessment / Cancellation Fee
If cancelled after locksmith arrives
£49

Important: All prices are starting rates. Final price confirmed before work begins. VAT included where applicable.   ✓ No hidden charges   ✓ No call-out fees   ✓ Fixed price guarantee
Ready?

Locked out? Need a lock fixed?

One call. 24/7. Sorted.

No call-out fee · Fixed prices · 12-month warranty

☎ Call 0330 341 4041 18-min response · No call-out fee 0330 3414041