Home/Services/Lock Change
New lock supplied & fitted

Lock change with British Standard locks, supplied and fitted.

For a new home, a lost key or a security upgrade: BS3621 mortice deadlocks, anti-snap euro cylinders and rim locks, supplied and fitted.

From £105.60Warranty 12 monthsNo call-out fee
Lock Change job photo
BS3621 mortice deadlocks
Anti-snap euro cylinders (TS007 3-star)
Euro, mortice, rim and nightlatch locks
12-month warranty on every lock fitted
Choosing a replacement

When to do a lock change, and which lock to fit.

People usually book a lock change after moving in, after a break-in or attempted break-in, when a key has been lost or a relationship has ended, or when the lock is worn and failing. Which lock goes in matters more than the reason.

Many uPVC and composite doors have a euro cylinder. A standard euro cylinder can be snapped in under 30 seconds, and lock snapping is one of the most common ways burglars attack uPVC doors. A TS007 3-star anti-snap cylinder, supplied and fitted from £106.80 (£89 + VAT), is built to resist that attack.

Home insurance is the other thing to check. BS3621 is the standard many policies name for final exit doors, and the wording differs between policies. The engineer can tell you whether the lock you have is a BS3621 lock.

The engineer tells you how long the job will take before starting, once they have seen the lock and the door. If a part has to be ordered, you are told before any work starts. Supply and fit starts from £105.60 (£88 + VAT).

Why customers choose us

  • ✓
    Insurance wording

    The engineer can tell you whether a lock meets BS3621 or TS007, but your policy wording decides what your insurer requires.

  • ✓
    Choice explained

    Mortice deadlock, anti-snap cylinder or rim lock: you are told what each option involves and what changes the price.

  • ✓
    No needless replacement

    If the existing lock is sound, the engineer tells you rather than replacing it.

  • ✓
    12-month warranty

    On every lock and part we fit.

Fully insured
Every job
No call-out fee
Ever
12-month warranty
Parts & labour
24 / 7
Including bank holidays
How it works

One call, one fixed price, one engineer.

01

Call us

A real person answers, 24/7. We confirm your job, postcode, and quote on the phone — in writing on text if you’d like.

02

Engineer dispatched

The closest available engineer in your area heads to you. We usually quote 35–45 minutes.

03

Job done

Quoted price is the price you pay. Card or cash.

04

Covered

12-month warranty on every lock and part we fit.

Our Work

Real jobs. Real results.

Photos from our engineers’ recent jobs.

Locksmith job
Lock fitting
Emergency lockout
Lock repair
Lock installation
Lock replacement
Common questions

About lock change.

If you have just moved in, change the locks, because you cannot know how many copies of the old keys exist. If a key is lost and nobody could connect it to your address, re-keying can be enough. The engineer can advise on the call.

On a uPVC door you are usually only changing the cylinder, the barrel the key goes into, not the whole multipoint mechanism. On a timber door with a mortice lock, the lock body itself is replaced. The engineer will tell you which applies to your door.

Measure from the centre of the fixing screw to each end of the cylinder. 35/35 is a common size, but sizes vary. You don’t need to buy one in advance, as the engineer measures on site, and a wrongly sized cylinder is an easy mistake to avoid.

Many UK home contents policies ask for a BS 3621 5-lever mortice deadlock on the main door, and some specify a British Standard cylinder as well. Check the locks or security conditions in your policy schedule, and tell the engineer what it says so the lock can be fitted to match.

Yes, this is called keying alike. It is straightforward when the cylinders are replaced together in the same visit. Matching one new cylinder to an existing key is less straightforward, and the engineer will confirm what is possible once they see the locks.

It depends on why. If you have moved in and want old keys to stop working, change all the external cylinders. If one lock has failed, you may only need that one. The engineer will give you a straight view of what makes sense.

New cylinders usually come with several keys. Check how many on the day, and if you want extra copies the engineer can tell you what is possible.

As a tenant you generally need your landlord’s permission before changing locks, unless it is an emergency. Landlords can change locks between tenancies. A lock change starts from £105.60 (£88 + VAT) on the pricing list, agreed on the phone first, and the work has a 12-month warranty on parts fitted.
Our data

Lock changes across our network

In the last 12 months our dispatch team sent 6,798 lock change callouts to our engineers, from 1,306 postcode districts: about 19 a day.

We usually quote 35–45 minutes for a lock change; 64% of these quotes were 45 minutes or less. You get your own arrival time on the phone.

The busiest month was December 2025 (773 lock changes) and the quietest February 2026 (377). Friday was our busiest day.

Where we were called to most

Figures from our dispatch records, October 2025 to September 2026. Counts are callout requests sent to our engineers. How we count

Pricing

What it costs.

Service
From
Up to
Locked Out / Gain Entry
Emergency lockout — fast response
£46.80 (£39 + VAT)
£300+ (£250 + VAT)

Lock Repair
Fix sticking, jamming or faulty locks
£46.80 (£39 + VAT)
£298.80+ (£249 + VAT)

uPVC Door Lock Adjustment
Mechanism adjustment & alignment
£94.80 (£79 + VAT)
£274.80+ (£229 + VAT)

Lock Change (Supply & Fit)
New lock supply and installation
£105.60 (£88 + VAT)
£570+ (£475 + VAT)

Standard Deadbolt & Cylinders
Quality standard security locks
£34.80 (£29 + VAT)
£358.80+ (£299 + VAT)

British Standard Deadbolt & Cylinders
Insurance-approved high-security locks
£130.80 (£109 + VAT)
£420+ (£350 + VAT)

Gearbox / Full Multi-point
Complete uPVC mechanism replacement
£106.80 (£89 + VAT)
£450+ (£375 + VAT)

Car Lockout
Vehicle unlocking — depends on vehicle type
£118.80 (£99 + VAT)
£264+ (£220 + VAT)

Assessment / Cancellation Fee
If cancelled after locksmith arrives
£58.80 (£49 + VAT)
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Important: All prices are starting rates. Final price confirmed before work begins. All prices include VAT at 20%; the price before VAT is shown in brackets.   ✓ No hidden charges   ✓ No call-out fees   ✓ Fixed price guarantee
Ready?

Locked out? Need a lock fixed?

One call. 24/7. Sorted.

No call-out fee · £58.80 cancellation fee (£49 + VAT) if you cancel after the engineer arrives · 12-month warranty

☎ Call 0330 341 4041 Usually 35–45 min · No call-out fee 0330 3414041